Maintenance & Repair

For the application's entire life

Wherever information technology is used, uma information technology GmbH and our partners care for the proper functioning of your IT system and the security of your confidential data.

Our so-called Service Level Agreements ensure that any questions and urgent problems which arise are dealt with as quickly as possible, either within or outside of working hours, and are resolved efficiently and reliably.

99,6% availability

This is not just a mere promise - this is the standard availability quote guaranteed by uma information technology GmbH. Whenever necessary, it can be extended to 99,9%.

Moreover, we can host your website, the electronic business card of your company. Indeed, we own a powerful web server, which is monitored 24/7 and subject to the highest security standards.

In addition, you can combine this hosting offer with Application Service Providing. The latter includes uma's intelligent programs such as Melvil® and eCRM, as well as applications provided by our business partners, for which we promise competent and long-lasting servicing.